You get a tracking link by email as soon as the parcel is dispatched. You can also use the Track Your Order page with your order number — no login needed.

Yes, we ship to most destinations worldwide. International parcels are tracked, and any import duties or customs fees are determined by your country and paid by the recipient.

Processing takes 3–7 business days business days for in-stock items. Delivery time depends on the destination and the method — the estimate at checkout is calculated for your specific address.

Contact us as quickly as possible. If the order has not been dispatched we can usually change or cancel it. Once it is with the carrier, changes are not possible, but a return is — see the returns page.

Shipping is free on orders of $68 or more. Below that, standard shipping is charged at the flat rate shown at checkout. We ship worldwide.

We accept all major card networks, along with the common digital wallets. The full list appears at checkout.

Yes — use code WELCOME10 for 10% off your first order. It applies to regular-priced items and cannot be combined with other offers.

Check the fit type on the product page — men, women, unisex, youth, toddler or infant — then use the matching chart in the Size Guide. Our charts are based on the garments we actually carry.

For a relaxed fit that layers over a base layer, size up. For a close athletic fit, size down. If you would like a recommendation for a specific program, send us your chest and length measurements.

Pre-shrunk cotton can still lose a little length in a hot wash with tumble drying. Wash cold and line dry to keep the fit exactly as bought. Full care instructions are on every product page.

Most styles can be personalized before you add them to the cart. The product page shows which options are available for that specific item.

Custom items are made for one order rather than pulled from stock, so they sit outside the standard processing window. The production time is stated on the product page before you order.

Custom and personalized items cannot be returned or exchanged, because they are produced specifically for your order. If a custom item arrives with a printing fault or damaged, contact us within 7 business days business days and we will make it right.

Most in-stock items can be returned within 30 days days of delivery. The window starts when the carrier first scans the parcel.

Return postage is paid by the customer, unless the item arrived damaged, faulty or incorrect, in which case we cover it.

We allow 3–5 business days business days to inspect the parcel, then issue the refund to your original payment method. Your bank or card issuer may take a further 3–10 business days business days to post it.

No. You can check out as a guest. An account simply keeps your order history in one place for next time.

Use the contact page. Every message is answered, usually within 1–3 business days. Include your order number if your question is about a specific order — it speeds things up considerably.