Contact Us

Customer Service

Contact Us

Questions about sizing, an order, or a program we should carry? Send us a message. Every message is read by a person and answered, usually within 1–3 business days.

  • 1–3 business days reply time
  • Order questions answered fast
  • Sizing help included
Free shipping on orders $68+New customer offer — code WELCOME10Questions? We answer every messageSecure checkout on every order

01How To Reach Us

The contact form below goes straight to the same inbox that handles orders, returns and sizing questions. There is no ticketing maze and no phone tree — you write, we answer.

01

Order questions

Include your order number in the message. It appears in your confirmation email and at the top of your order history.

02

Sizing help

Send your chest, length and height measurements along with the product name, and we will tell you which size to pick.

03

Program requests

Tell us which program or conference you want to see. We read every request and it shapes what we stock next.

02Email

You can reach the team at fanservice2026@outlook.com. Please include your order number if the message is about an existing order — it lets us answer in one go instead of two.

Response time: we aim to reply to every message within 1–3 business days. If your message is about a parcel already in transit, adding the tracking number helps us check the scan faster.

03Before You Write

  • Sizing and fit questions — the Size Guide covers every fit we carry.
  • Delivery times and shipping costs — the Shipping & Delivery page has the full breakdown.
  • Return eligibility and timelines — the Returns & Exchanges page walks through the process step by step.

04Send A Message

Fill in the form below and it will reach the team directly. If you prefer not to use the form, the email address above goes to the same place.

Helpful details to include: your order number (if you have one), the program and product you are asking about, and your measurements if it is a sizing question. That is usually everything we need.